Privacy Policy

KiyanexaMediaDesign

Last Updated: September 2026

Introduction

At KiyanexaMediaDesign (“Kiyanexa,” “we,” “us,” or “our”), we respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we may collect, use, store, and protect personal information when you visit our website, submit an enquiry, subscribe to our newsletter, interact with our forms, or communicate with us about our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hello@kiyanexamediadesign.com.

Information We Collect

We may collect information that you voluntarily provide to us and certain technical information generated when you use our website.

Information You Provide to Us

When you contact us, request information, enquire about our services, or otherwise communicate with us, we may collect information such as:

  • Name

  • Email address

  • Company or organisation name

  • Telephone number, where provided

  • Project or service requirements

  • Professional information

  • Any other information you voluntarily provide

We use this information to understand your requirements, respond to your enquiries, communicate with you, and provide or discuss our services.

Newsletter and Communications

If you subscribe to our newsletter or other communications, we may collect your name and email address.

We may use this information to send studio insights, creative content, updates, news, and information about KiyanexaMediaDesign and its services.

You may unsubscribe from these communications at any time using the unsubscribe option included in our emails or by contacting us.

Website Forms

Our website may use forms for enquiries, contact requests, newsletter subscriptions, and other communications.

Information submitted through these forms may be processed by the website and the relevant service providers used to operate those forms and communications.

We use submitted information only for legitimate business and communication purposes consistent with this Privacy Policy.

Professional Opportunities and Collaborations

If you contact us regarding a collaboration, partnership, freelance opportunity, project, or other professional engagement, we may collect information such as your contact details, professional background, portfolio, company information, and other information you choose to provide.

We use this information to review, respond to, and manage professional enquiries and potential engagements.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically depending on the technologies and services in use.

This may include information such as:

  • Browser type and version

  • Device type

  • Pages viewed

  • Referring website

  • General website usage information

  • Technical information necessary for website functionality and security

We use this information to operate, maintain, secure, and improve our website and understand how visitors interact with it.

How We Use Information

We may use personal information for purposes including:

Purpose Reason for Processing
Responding to enquiries To communicate with you and respond to requests about our services.
Project discussions To understand requirements and discuss potential or existing projects.
Newsletter communications To send updates and content where you have subscribed or where otherwise permitted by law.
Managing professional relationships To communicate with clients, collaborators, partners, and professional contacts.
Website improvement To understand website usage and improve functionality and user experience.
Website security To help protect our website, systems, and users from misuse or unauthorised activity.
Legal compliance To comply with applicable laws, regulations, and lawful requests.

We process personal information only where there is an appropriate purpose and, where required by applicable law, a valid legal basis for doing so.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website performance, and improve the browsing experience.

Some cookies or similar technologies may be provided by third-party services integrated into our website.

Where required by applicable law, we will request consent before using non-essential cookies.

You can manage or disable cookies through your browser settings and, where available, through our website’s cookie preference controls. Disabling certain cookies may affect some website functionality.

For more information about cookies and how they are used on our website, please refer to our Cookie Policy.

Third-Party Service Providers

We may use trusted third-party service providers to help operate our website and business.

Depending on the services in use, these providers may include:

  • Website hosting providers

  • Email and newsletter services

  • Form and communication services

  • Website analytics and performance services

  • Website security and technical service providers

These providers may process information on our behalf as necessary to provide their services.

We do not sell your personal information.

We may also disclose information where required by applicable law, to respond to lawful requests, protect our rights or property, prevent misuse or security threats, or in connection with a business transfer, merger, restructuring, or similar transaction.

Third-Party Websites and Platforms

Our website may contain links to third-party websites, platforms, or services, including social media platforms.

These third-party services operate independently and are governed by their own privacy policies and terms.

This Privacy Policy does not apply to information collected directly by third-party websites or platforms. We encourage you to review their privacy policies before providing personal information to them.

International Processing

KiyanexaMediaDesign is a digital-first creative studio and may work with clients, partners, and service providers located in different countries.

As a result, personal information may be processed or stored in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be applied to such transfers or processing.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, managing professional relationships, providing services, maintaining business records, and meeting legal obligations.

When personal information is no longer required, we take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable legal and regulatory requirements.

Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission, storage, or internet communication can be guaranteed to be completely secure.

Children’s Privacy

Our website is not directed toward children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps where required.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:

  1. Requesting access to personal information we hold about you.

  2. Requesting correction of inaccurate or incomplete information.

  3. Requesting deletion of personal information, subject to applicable legal requirements.

  4. Withdrawing consent where processing is based on consent.

  5. Objecting to or requesting restriction of certain processing activities, where applicable.

  6. Requesting a copy of certain personal information in a portable format, where applicable.

  7. Opting out of marketing or newsletter communications.

To exercise an applicable privacy right or ask a question about how your information is handled, please contact us at hello@kiyanexamediadesign.com.

We may need to verify your identity before responding to certain requests, where permitted or required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically for the latest information about our privacy practices.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

KiyanexaMediaDesign

Email: hello@kiyanexamediadesign.com

Website: https://kiyanexamediadesign.com